FISA's mission is to help its members improve performance and customer value. Keeping you abreast of industry trends in distribution is important. here are some links to industry experts who have spoken at FISA conferences, or to sites with information you might find helpful. Consultants
Dr. William R. McCleave, Jr. PE is president of W.R. McCleave & Associates, a consulting firm specializing in relationship management for distributors, manufacturers and their customers. An internationally known distribution consultant, he recently co-authored Stand Out From the Competition! Four Pathways to Differentiate Your Wholesale Distribution Company published by NAW. He has been working with FISA for the past several years on special projects and participated in Annual Conferences. D. Bruce Merrifield, Jr. is President of Merrifield Consulting Group., Inc. and lead author of "Electronic Commercefor Distribution Channels". A popular speaker, he was keynote speaker at the FISA Annual Conference in l996 in Vail, CO. His web site has many articles, exhibits, products, etc. that relate to both electronic commerce and high performance management. J. Michael Marks and Don Gibbons are Principals & Managing Partners of Indian River Consulting Group. Indian River affiliate companies are experience driven consulting practices for implementation and execution of management and technology solutions to supply chain challenges. Michael Marks was a speaker at the l998 FISA Annual Conference in Toronto, Canada. Steve Epner is President of BSW Consulting, Inc. and co-author of "Electronic Commerce for Distributors". BSW Consulting provides strategic and tactical planning, automation selection and implementation services. Steve Epner spoke at the l997 FISA Annual Conference in Traverse City, Michigan. Michael E. Workman is an accomplished author, speaker and instructor of management, leadership and business development programs. Dr. Workman is Professor Emeritus of the Industrial Distribution faculty at Texas A&M where he taught for 19 years. He was a speaker at the 1999 FISA Annual Conference in Branson, Missouri. Dr. Al Bates is President of the Profit Planning Group in Boulder, Colorado. His firm annually conducts the profitability survey for FISA distributors and he is the author of a quarterly newsletter on profitability mailed to all FISA members. Dr. Bates has spoken at both the 1998 and l999 FISA Annual Conferences. His partner, John Mackay, spoke at the 2003 Annual Conference. Publications Additional Resources This site features information on how the 3-A Sanitary Standards were devised, how the standards are used and an on-line store for purchasing the 3-A standards.
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